Travis Medical was founded with the idea that core values not only guide our personal lives but should also guide our actions in the work place. If we jeopardize these values in the pursuit of our mission and goals we believe that growth and prosperity will be short lived. Therefore everything we do, as Travis Medical employees, must be viewed through the lens of our core values.
Our core values are:
We value honesty: Honesty with others and ourselves is the foundation on which all else is built.
We demonstrate humility: Through the demonstration of humility we allow ourselves to empathize with those we serve and grow through our experiences.
We respect others: We feel that the first step to earning respect begins with respecting others.
We promote positive reinforcement: Through positive reinforcement our goals and mission will best be achieved.
We support and nurture family values: Travis Medical was founded on the invitation to become part of an extended family and strongly believe that these values will continue to support growth.
Encourage and enhance people’s faith: Belief in things that are not seen and hope for a better tomorrow, these things continuously foster creativity and growth for all individuals.
Regard those with wisdom: We believe that wisdom comes with experience and experience breeds knowledge. A regard for those who can give us an understanding of where we have been will give us a clearer vision of where we are going.
Honor the gift of life: We view life as a gift and will strive to enhance the lives of all those who choose to live it.
Focus on our mission statement: We strive daily to achieve our mission and therefore positively affect the lives of those we serve.
As Travis Medical evolved, the need for a mission statement arose. Our mission statement, which governs the actions of our employees and the selection of all products and services we provide, is as follows:
“The goal of Travis Medical is to provide the highest level of expertise and customer service within the realm of durable medical equipment, rentals, custom rehab equipment, medical supplies, and respiratory care for any and all customers who use our company. Travis Medical will meet the needs of people with disabilities using advanced technology and providing quality products at competitive prices.”
Ultimately this mission statement set us apart from our competition and allows us to grow and prosper. We take pride in offering “The HIGHEST level of expertise and customer service…” Through continual innovations and new offerings, Travis Medical aims to continue its strong tradition of growth and success.
We believe that through these values our employees, customers, and the patients we serve will experience more than just a job or equipment service. The Yule’s began the company with an invitation to become part of the Travis Medical family and to this day the invitation stands.
In 1989 Travis Medical was created and incorporated by the Yule family. At that time it was started with the simple goal to function as a profitable entity while serving the disabled community with dignity and respect. With humble beginnings Travis Medical spent the early portion of the nineties operating out of a single suite at their original 34th street location in the medical district of Austin, TX. With few employees and a single goal the Yule’s embraced the laid back culture of Austin and offered an invitation to customers and employees alike to become a member of the extended family. This approach resonated with the medical community in Austin and with time Travis Medical began to experience growth.
Travis Medical’s early concentration was solely custom rehabilitative seating. Soon Travis Medical added durable medical equipment, disposable medical supplies, respiratory equipment, equipment repairs and hospice solutions to their product offering. A new location was required to house the inventory for these new product lines and after several sleepless nights Travis Medical opened its first warehouse. Along the way, the Yule’s brought additional family leadership and guidance to the already expanding company. While this leadership encouraged new opportunities and growth; the small, family focused, customer oriented approach was never to be compromised.
Since then the original warehouse has quadrupled in size and now acts as a distribution center supporting our satellite locations across Texas. With the addition of several new employees and locations, Travis Medical has experienced growth and prosperity. This growth can be directly attributed to the values on which Travis Medical was founded: